Agents And Promoters Find Out What They Really Have To Say

Musicians, Agents and Venues work hand in hand to get their acts the best dates and deliver the best talent to the venues that hire them to supply talent. But what do they really do and exactly what should be expected when working with a talent agent? We have gathered several of the top agents in the area and asked them to share their thoughts with us about what really should be expected. Let's hear what they have to say. Several were asked to participate and sadly declined. Many thanks from the music community to those that took the time to participate and give us a look at what you do.


(* Agent bios can be found at bottom of page) Some of the answers may actually surprise you...


What are some of the things you look for when taking on representation of an act?

 

  • RC: When taking on an act, I look for experience, patience, and the understanding that "making it" takes time.
  • VR: 1) Have a great sound 2) Being Professional 3) Dependable
  • ER: The connection with the band and the audience is the # 1 thing for me.  Many great bands just play for themselves.  I call it "masturbation." They play great, but never ever connect with the people in front of them there to watch and hear them.  I look for talent, charm and showmanship, but mainly they have to connect with the audience.  From a business perspective, they have to be marketable.  If it is a Nat King Cole Tribute, well that audience is thinner every year….but if it is a Bon Jovi tribute and they are good…there is a lot of room for great business, etc.
  • JK: No set thing ever  and it could be any style/genre of music, but its just got to sound good, its got to pick you up. Its more like it finds you. Its the x factor, the nameless combination, and if I doesn't blow me away personally  - I can't promote it.
  • ML: My Agency does not represent any act “exclusively” but rather we work on a client to client basis booking entertainment.  I am of course looking for Artists that are interesting musically and innovative as well as marketable and willing to work with me as a team to produce their show for themselves and my clients.

What are some of the things that an act should look for when selecting an agent to represent them?

 

  • RC: An agent should be experienced in representing talent. An agent must be sensitive to the act and their needs, and have a clear understanding of the capability of the act, as well as the ability to be honest with them about their artistic future.
  • VR: “Integrity”
  • ER: Honesty, hard worker, detail oriented and past experience.
  • JK: HONESTY. ORGANIZATION and some elbow grease behind it. Some one who can get her done! Approachability and availability.  Some experience. They have to love it as much as you (the artist) does. Someone who is not looking to make money really. If that's all there really in this for - it may not work out so well. Someone who is just STRAIGHTFORWARD. Don't just tells you what you want to hear - that's NEVER going to work.
  • ML: I think honesty and communication are key in any business but particularly when an Agent is supposed to be the representative for your “art” or your “craft”.  I am usually very upfront with an Artist about what I can or cannot do for them and what might

Tell us a little about what brought you to where you are today? How you got started, influences etc.

 

  • RC: I learned it all the hard way, from the ground up. When I chose to work in this industry, they didn't have specialized university majors for concert production or management. My first job in the entertainment industry was hanging up posters for an event on the street. I worked any job centered around music that I could; I was a stage hand, I did concessions, worked in the box office, wardrobe; anything I could learn. After I decided I liked the industry, I worked in facility management, running venues all over the country. I decided to start my own concert production/promotion company in the mid 80's here in South Florida. It was a little easier for me because I had built good relationships with agencies because of running venues, so I was lucky enough to already be in the inner circle. Jon Stoll and John Valentino with Fantasma Productions and Jack Boyle from Cellar Door were big influences in my career, from them I learned how to be tough in this business but still be sensitive. I also learned the importance of having a head for business, but most of all how to be true to the industry.
  • VR: I have been the leader of many bands, I am a professional drummer/vocalist. I became a producer (I hate the word agent) back in 1987 (and I am fully licensed) reason being, I was getting tired of being screwed by “Agents”
  • ER: I started out as a 10 year old comedy magician in Miami.  When I went to college at FIU (Business/Marketing), I couldn't pay my rent in the summer as Miami was a seasonal town then -- there were no shows anywhere to be had.  So I started working the cruise ships.  When I graduated from FIU, I went to sea as a performer.  I was promoted to cruise director in charge of all the entertainment on the ship and did that for 20+ years.  I ended up in the corporate office in Miami booking all the entertainment, and finally left and started my own firm.
  • JK :Booking bands, putting together shows for me - it all came about from bartending and standing around bored, listening to too many cover bands, all doing the same thing and copying what the radio was already overplaying.  Plus seeing things go all wrong when there's no need for that and knowing what would put it right, organizational skills plus cheerleading, patience, and a good ear - and just taking the horse by the reins already!  And loving it.
  • ML: I started out as a kid being interested in the performing Arts and particularly music and soon learned I had more of a knack for business than I did for performing.  When I moved to Florida 32 years ago I worked for (the late) Don Cohen at The Musicians Exchange in Fort Lauderdale and did everything from Bookkeeping to operating the Musicians Referral service. From there I moved to Fantasma Productions in West Palm Beach and worked for (the late) Jon Stoll as well as working with John Valentino.  Jon was interested in anything and everything to do with music and concerts and if you had a viable idea to enhance or expand his business…he would let you run with it and for that I will always be grateful!  In 1986 I started my own Agency (Entertainment Consultants) and because I had always lived in Martin County, it seemed natural to book talent from the Treasure Coast all the way thru Palm Beach County.  During these years I was fortunate to meet and work with a great many Artists from all over South Florida most of whom I still call upon today!

What are some of the misconceptions that artists or club owners assume about what you do?

 

  • RC: A lot of the time club owners might think I am greedy because I fight for a band. It's not that I'm trying to make more money off of one of my bands, it's because I believe they are worth more than the club owner is offering them. I've represented bands before that think I show favoritism to another band, but that's not true. I work equally hard for each act on our roster, but some are going to book better than others. Additionally, it is easy to work with bands who understand what it takes, and are willing to work hard for it.
  • VR: I can only speak for myself, I am not in this business only for the money, some “Agents” are in it only for the money. I do it because I love music.
  • ER: Many people expect the agent to be a "manager."  It is two different vocations.  My job is to find the talent a job!
  • JK: LOL - some bands think promoters/managers - are making all this money off their shows- a omg - profit! And they (the band) is not. Incorrect. You didn't make money, I didn't make money. Possibly the club didn't make money either! It is hard to make money in this business with original music. It is hard for the clubs, it is hard for everyone - you have to do it because you love it. But I hear lots of bands bitch that they didn't get paid - and if they didn't that is wrong - everyone should get paid and no bands should play for free unless it is for charity or an opportunity at the least -  but sometimes the bar didn't even break even either.  TRUE.  Oh, I will not and do not come to your warehouses, studios, houses, etc., to hear you play for the first time. I can't, #1 its dangerous, I don't know you - #2 who has time #3 are you serious - get something up on line show me you can for starters - promote yourself. Jessica only helps those who help themselves! And I can't do it ALL.
  • ML: I think club owners always assume that working with an Agent is going to cost them so much more money but in fact they get to benefit from the relationships you have with these Artists.  Sometimes it seems the Artists feel we are trying to “do their job for them” and “why pay for that” when in fact this is a very “idea driven” business and my job is to match up the right entertainment for the performance being offered and make both parties comfortable with it in the process. 

Do you notice any trends with what is being requested of you currently?

 

  • RC: I'm not sure what the question is specifically asking. Are you asking if there are any trends with what acts are asking of me, or what venues are requesting of my acts?
  • VR: Yes, more and more people are sick of “RAP CRAP” which is not music. I am getting more request for real music from the 1960’s and 1970’s and “Tribute Bands” that do music from the 60’s, 70’s & 80’s
  • ER: Tributes, tributes, tributes………and inexpensive tributes.
  • JK: No. I don't find myself getting asked for certain kinds of music and that music or certain genre has become "trendy".  The clubs I work with mostly know me and they trust me to bring it to them. I bring what I hope people want to hear, mostly I bring what I want to hear.  I try to introduce what I feel is superlative music and it can be of any genre.  I try to mix up new bands with great draw bands that should be playing together. Win win, busy bar, happy customers, bands making friends with other bands, growing a scene.
  • ML: I haven’t noticed any particular trends per se but rather the entertainment business has gotten more competitive with clients all vying for the same audience or patron.  On the bright side, my clients are seeing the value in how booking entertainment can enhance their event or increase their business potential.

Once booked for a date, what do you feel are the responsibilities of the artist and venue, please elaborate? 

 

  • RC: The band must promote the show and the venue using their radio, social media, and website outlets.
  • VR: The band should be professional at all times, Start on time, Don’t have people “Sit In”, Always try to sound and look your best. Regarding Venue/Club Owners: Promote the Act and treat them with respect, Club owners must realize, people come to see the “Band” not the Club Owner.
  • ER: The band needs to be top pros.  They need to think like a marketer:  the client is KING.  You have to do everything the client wants to progress professionally and be asked back, and expand your client base.  The venue needs to treat the artist with respect and give them all the tools required (as per Rider) to make it a great success.  The better the band looks, the better the venue looks….and the more profit they will make, too.
  • JK: PROMOTE PROMOTE PROMOTE. Keep your promises.  And please bands, don't promote the show two weeks after the one I just booked you on before your promote the one you're on this weekend.  Venues - When I bring a show there is a set up schedule for these bands - hold everybody to it. Have some balls about that - there are always extenuating circumstances, but if I have a band going on at 11 cause their drummer is not off until 10, please do not change the order on us.  Do not make a band play last (or first) that did not agree to that spot. Do not fuck with the Order! Its been set for weeks/months, maybe longer and it does matter. A show with alot of bands involved, is a ton of coordination, you bartender, Mr. Club owner, DJ, Soundman, Doorman, girlfriend of the guitar player, whoever -  do not fuck with the Order!
  • ML: For both parties the responsibilities do not end with my saying, “we have a deal!”  I will always make the logistical end of any booking (i.e., contract, load-in/out, payment) very easy for both parties but once those details start materializing it is important to pay attention and follow the guidelines for each booking.  Sometimes the artist and the client can get complacent or move on to the next thing too quickly and that is where problems can arise.

What should each do to make the event a collaborative success?

 

  • RC:The venue must do the same. Each must do their part to get a return on the investment. It's my job to qualify the client for my band; I want to make sure that the client will do their part too. If the client doesn't do their part in advertising the show, I don't want my band to be blamed.
  • VR: Work together
  • ER: Social media, mailer (email), get the word out. MARKETING-MARKETING-MARKETING…..no one shows up to your party if no one knows about it.  Get the word out.
  • JK: If you have to ask - you shouldn't be doing this. Everybody should know what their part is by now. Some bands, clubs are so easy to work with cause they know the drill or they listen to the person they hired/are paying (or not) (the promoter) to take care of things. Be on time. Be respectful. Everyone promote. Be AVAILABLE and APPROACHABLE> Be Honest. PROMOTE. ANSWER THE PHONE. USE YOUR FACEBOOK PAGE and put clearly on there what band you are in please!  Support the bands you are playing with. That means stay inside and listen a bit whenever and as much as you can. Venues, is it is too much to give your bands some beer?
  • ML: For the client sticking with the details of the booking and following thru with everything that has been agreed upon from the onset is crucial.  If they are delegating to others in their employ or committee they still have to make sure that everyone is doing what has been asked of them.  For the Artist take great notes, have one person within the group be in charge of booking and make sure everyone in the band has all the information necessary to make the show a success.

How does the Internet fit into how you now do business?

 

  • RC: Being a dinosaur, I was accustomed to doing business the dinosaur way, with yellow note pads. However, times have changed, and its necessary to use the internet to be successful now. Social media plays a huge role in how we now do business. With facebook and twitter, we have managed to reach a new demographic in a real time way, and that's invaluable. I am still learning how to use the internet for business, so I'm lucky to have staff who are young!
  • VR: Regarding the internet: You must have a web-site listing all of or most of your acts.
  • ER: Cold calling is dead.  It is all email and internet campaigns
  • JK: EVERYWAY.
  • ML: The internet has made talent & client information much more readily available. What used to be dozens of phone calls per day and waiting for the return call, the internet has minimized the downtime that you experience.  I also love email as a form of documentation because let’s face it…we are constantly involved in three-party negotiations (he said..she said) and so now it is easier to hang up the phone and document a conversation or agreement with all parties concerned.

What can we expect to see from you in the future?

 

  • RC: Same thing I've been doing; festivals, concerts, and sporting events. Currently, I'm working on opening another office up in my Texas hometown.
  • VR: I am working on many festivals which will include many “National Acts”
  • ER: I will be co-producing two shows in Las Vegas.  One for my client, whom I manage, illusionist Michael Turco who was just on "America's Got Talent," and the other one is not in its final contract stage -- yet.  There is also a third possibility but we are still in the finance stage.  My future is in Las Vegas.  I have also written a treatment for a TV show that has been in my head for 12+ years.  I have some interest in LA for the project, but this is like winning the lotto, so I'm not counting on it.  Just wanted to move on the idea otherwise I'd always say, "what if?"
  • JK: Sunday nights PUNK night returns to the space that was the Tavern 213!!! And - well you never know!
  • ML: My goal in the near future is to expand my business beyond what I am doing now and to get back to being more philanthropic in my community.  Something I used to do more of, but got so busy over the years I had to abandon some of that work.

If you could go back in time what would you do differently in your career?

 

  • RC: Sometimes I think it would have been easier to stay in facility management, and make smaller changes but work for someone else. But, I feel like I am able to make a larger impact on the industry having my own company.
  • VR: Pursue a recording career
  • ER: I should have started my business earlier in my life.
  • JK: Hmmm..... Okay, this is really honest - I would take one friend/band back that won't talk to me anymore and then again maybe I wouldn't
  • ML: Very little I would change….but I would probably have stayed in the (national) concert scene. I mean…who doesn’t really like “the big show”!!! I would also go back to the college years and study the Music Business which was not offered so many years ago.  Maybe I would learn something that I didn’t already know!

What has been your best experience in the business?  And Why?

 

  • RC: The best experience is at the end of a show, when I look into the audience and see all the butts in the seats, with smiles and laughter on the faces. To me, that means I've succeeded.
  • VR: Working with many “National Recording Artist” producing their shows and getting to know many them
  • ER: Up to now, and there will be many great things happening soon, I'd have to say the whole experience of starting my own business.  It's frightening, exhilarating, and all time consuming.  It's been great.  Besides that, in 1981, I was the cruise director on Holland America Line's Rotterdam, as she went on a 99-day cruise around the word.  FLL to NYC the long way.  Coming up, planning and executing 99 different days of entertainment was the most challenging thing I've done…….and when it was over, I went right for the bar at the Paramount Hotel in NYC for two large Martinis……and a lot of sleep.
  • JK: Best? Hasn't happened yet!!! Might be this weekend!!!
  • ML: My best experiences in the beginning were the employers who believed in me and saw my passion for this industry.  Right now my best experiences are when you have followed your intuition to bring an Artist and client together and everyone is happy with the outcome!

What has been your worst experience in the business?  And Why?

 

  • RC: The worst experience is anytime you have worked hard to plan a show, and it fails. I truly believe that entertainment is important to the quality of life, and the community suffers when an event fails.
  • VR: Ass Hole Club Owners
  • ER: In general, I hate to deal with people that are not honest, or ethical.  I have a rule:  if I don't want to have dinner with them (a client or a booker), I don't want to work with them.  There are too many assholes in this business and I don't want to deal with them.  I want to find the nice people.  I love what I do, and I don't' want anyone to bring me down.  If I'm not happy with them, I move on.  NEXT!
  • JK: Finding out people you DID believe were basically honest and good were not. Finding out that people you felt probably weren't basically honest and good definitely were not but at least you kept them honest for a while.  Seeing them blow it after you gave them everything they needed. 
  • ML: In the beginning I would have to say being a young woman in a very male dominated business (who wasn’t a “groupie”!)  It pushed me to be even more organized and assertive.

What is it you love about what you do?

 

  • RC: Seeing people happy, enjoying the music.
  • VR: Being around the music and musicians
  • ER: Making people happy.
  • JK: THE MUSIC. Happy faces. Support and encouragement. When bands do Tag Tuesdays on Facebook and just rave about their friends bands!!! When an out of town band comes in that's just a local band in a new place and our locals  are just awesome to them. Oh! - when I put bands together on a show for the first time and the relationship blossom into travel back and forth between cities, they do more shows, they go on the road together, and the shows get bigger and bigger and the SCENE GROWS!!! When I put a band on stage for the first time cause I believe in them and then everyone knows them, they are playing with all the other bands now and they are in the scene!!  Pics - I love posting the show photos! I get a lot of out of that - a band thanking me cuz its the only photos they have, a fun trail of comments, something beautiful, something surprising, something that makes someone happy!
  • ML: I love knowing that I am actually working in a field that I only dreamed would be fun and knowing that it actually is!

What is it you hate about what you do?

 

  • RC: When we work hard, and the event doesn't do well.
  • VR: I take the good with the bad to be in this business you must love it.
  • ER: All the government, insurance and legal issues that come up all the time.  Uuughh
  • JK: STUPID FUCKING PEOPLE. PEOPLE WITH BAD ATTITUDES, out to start fights, out to rip people off, LIARS. Irresponsible people that you try to count on. I will say that has been 1% of everyone though. Most everybody is really awesome and they (bands and venues) really do all they can to make it work, keep it going, keep it real and keep it FUN.
  • ML: Let’s face it….it is like any other job with its ups and downs.  Sometimes the music business isn’t taken seriously by outsiders as if to say, “Okay…when are you getting a REAL job?!”

How can the business side and artists better work together?

 

  • RC: I don't think that they can ever work completely in sync with one another. It will always be like a dog chasing it's tail. That's why artists are artists, and then there is the music business.
  • VR: Respect and trust each other
  • ER: It's show BUSINESS.  The business comes second, but you can't have a show without it.  An artists needs to find a great partner in either an agent and/or a manager.  It's a team.  Teams win!  Individuals have to work harder and more inefficiently.
  • JK: Lol - I am the answer to that! You need a go between that is not for either but for both.  A mediator.
  • ML: Very basic…come to the mutual understanding that you both have something the other wants and needs and be honest and open to make it happen.  Sounds like something a good “Agent” could help you with!

If you could make a major change in the business…. What would you like to see?

 

  • RC: I would change the competition between small independent promoters like myself, and major ones like Live Nation and AEG who monopolize the industry. Their bigger wallets definitely limit me in the market, and it shouldn't be that way. No disrespect to my friends at Live Nation and AEG, a level playing field would just be ideal.
  • VR: More live music “No track acts” 8. 9. 10 piece bands with horn sections
  • ER: That all the TV talent competition shows go bust.  You can't make a "star" out of someone who has never been in front of an audience and only has 3-6 minutes of material.  You need to work the boards in front of an audience to learn your craft.  Experience cannot be taken for granted.
  • JK: Major? I don't know, I really love and appreciate the scene we have the venues - to the venues I may make a few suggestions - but not here and only when they ask.
  • ML: I would like to see there is more integrity in the business, particularly among our peers as well as with the artists and their fellow artists.  We are all working for the same goal to make a living at this business and it is too easy to cut corners and eventually we all get affected.

Tell us a few things about yourself that may surprise us?

 

  • RC: Well, before I got into the entertainment business, I was a licensed funeral director, and wanted to be a pathologist. My company is named after my daughter Morgan, which gives me inspiration to fight for what is the best interest for my company. The name reminds me that it's not all about me.
  • VR: Well, being a musician, I actually know something about music and how to put bands together. I am also very active in my community organizing community events. And I am a Great Cook.
  • ER: I love fine food, wine and cigars.  My dad was a chef.  My mom was a home education teacher.  Food was huge in our house. My maternal side was all in education.  My parents were Quakers, very peaceful and honest people.  I get that from them….let everyone be…..we tend to get too caught up in other people's business in this country.  I want to buy a "shack" to live the summers in Umbria, Italy.  Italy is my favorite country in the world.  They know how to live!  My parents are pre-Castro Cuban immigrants.  They came to college in Indiana, went back to Cuba, got married and moved to Miami in 1951.  My wife is British and we were married in Cornwall, England -- the SW countryside of this gorgeous country.  
  • JK: I have a very dual nature. I  am a redneck girl at heart. I drive a truck, have a pitbull dog, owned my own bass boat and if I can't be somewhere listening to music I would REALLY RATHER BE FISHING.  On the other hand, I graduated from high school when I was 16, was already going to college, and I have worked in the legal profession for over 20 years. I feel guilty if I forget to fill the bird feeder in the yard.
  • ML: Well….I’ve always subscribed to the “don’t tell them everything you know” theory and I am very private, so here goes…and this is boring…..I am very good at remembering phone numbers and recognizing voices!  Probably learned from years spent on the phone!


Agent Bios


  • RC: Randy Carillo can be reached at Morgan / Renee Live
    Morgan Renee Live is a one-stop source for all things entertainment. Morgan Renee Live is based in Jupiter, Florida and has the ability and know-how to present concerts, fairs, festivals, conventions, night club entertainment and other events throughout the state of Florida as well as nationally. Proud members of the Country Music Association, American Country Music Association, The Recording Academy, and Latin Billboard, as well as many local and regional associations.

  • VR: Vincent Rebecca can be reached at Style Entertainment
    Vincent has been promoting local and national shows for over twenty five years in the South Florida area. His primary focus is in providing entertainment for private, corporate, festival and large community events. Vincent is also a respected musician as well that prides himself in always paying extra attention to all details, while maintaining the highest levels of integrity to his artists and clients at all times.

  • ER: Edwin Rojas can be reached at Rojas Talent Group
    Since starting Rojas Talent Group, Edwin has produced shows for numerous casinos, theatres, hotels, resorts, cruise lines and many top corporations.  Besides producing shows, he also manages several entertainers, and consults to major entertainment projects and venues. Edwin's knowledge of 'what it takes' to make an event a success and going the extra mile is what keeps his clients coming back year after year.

  • JK: Jessica Kross can be reached at jesred@comcast.net
    Jessica has been involved with promoting shows by original local and national acts in the Dade, Broward area for over 25 years. She brings an energy and dedication to the venues and acts she works with that is second to none. Always the artists friend, she takes pride in her commitment to working hard and constant, tireless promotion of all her events. N ow promoting and booking all across the USA and bringing over international bands some from as far away as the U.K., Germany and Australia. Play locally - think globally.

  • MD: Mary DeLater can be reached at Entertainment Consultants
    From operating a Musicians Referral Service in Fort Lauderdale to working with major Concert Promoters, Fantasma Productions, in West Palm Beach. Mary is known in the entertainment industry and business community for her impeccable reputation for integrity, expertise and commitment to service. Entertainment Consultants has worked with or produced every major type of special event, concert series, festival or fair in the South Florida area for the past 30 years.




FREE SHOW !!

Join us for a night of blues to blast in 2012
Nico Wayne tossaint will be performing with the Steady Freddy Blues band at the Coconut Creek Casino
for Metro Music Mayhem's official kickoff party on January 21st.
Hope to see you there for a rockin fun night!! Please come on out and say “Salut” TO NICO !!

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